Your Law Firm depends on your IT systems. We’re confident that we are the only network services, computer support, or Cloud & IT solutions provider in the Greater Toronto Area that provides these benefits to your Law firm.
Here are the reasons you can depend on Vertex to keep you and your Law Firm up and running:
We speak your language - Don’t get frustrated and waste time explaining an issue to an IT provider who doesn’t understand the legal industry. We have years of experience managing Law firm workflows, applications and integrations, so we understand what you are talking about right from the start.
Don't waste time and money trying to figure out the best technologies for your Law Firm - Vertex will provide you with a law centric dedicated vCIO who is very well versed and experienced with law specific technologies ensuring you are utilizing the correct solution in the correct ways. Invest in technology wisely through the knowledge and experience Vertex provides
We’re confident that we are the only network services, computer support, or Cloud & IT solutions provider in the Greater Toronto Area that provides these benefits to your business.
As an experienced Managed Service Provider, we have learned that the only way to truly deliver repeatable, consistent results is through process and well defined best-practices. We have spent years developing hundreds of best practices that we are constantly aligning your company with through schedule onsite truly proactive visits. This results in far greater uptime, reduced security risks and you having a greater overall understanding of your IT.
This is the foundation of our service delivery. It is so paramount to identifying issues in your environment and ensuring all of our team have the information they need to support your staff that we spend one full day every month at your office developing and updating it.
All Managed Service Providers will tell you that they provide proactive service, yet very few do. The only way to truly deliver proactive service is through well defined best-practices, process and thorough documentation. This is the foundation to all of our Managed Service offerings.
Emergency response time is 30 minutes or less guaranteed. A live person will speak with you, or you can enter a service ticket yourself online with our streamlined service ticket system. We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.
We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.
"We were in flux deciding on whether we should put our information into the Cloud or into On Premises hosted servers. And, we didn’t really have anybody we felt confident with, who would be able to integrate our phone systems, networking, our redundancy backup and our ongoing support. When I was researching IT Providers one of the main things that set Vertex apart is the fact that their focus is on Law Firms. I know the sensitivity of information management and time sensitivity that Law Firms can’t be down. Also, with the background checking I did, Vertex came with a very solid name and track record. After our first onsite meeting with Vertex, we knew they were the right partner based on their knowledge and the plan they architected to leverage both Cloud and On Premise solutions to deliver the most appropriate infrastructure for our needs.
Since working with Vertex, the benefits to the company are that we now have reliable, high performing computers that allow my staff to work productively without all of the problems and downtime we experienced prior to Vertex. My anxiety has tapered off completely, I don’t feel like we have any exposure with our software or with our backups and I know any issues that may occur are dealt with in timely manner."
COO, Monterey Park Inc.
"Our previous IT was outsourced and we weren’t getting great local service. Service level was the main driver to us realizing we needed to switch, but we also felt we didn’t have the right products, and no one was paying attention to us or what we needed. The programs our previous IT provider told us to implement were difficult to use, so no one used them. Since partnering with Vertex and subscribing to a customized Managed Service Plan that fits our business, we can estimate a savings of $3520/month, as productivity and efficiencies have increased. The Vertex team has the knowledge and expertise to recommend and implement the right applications and solutions that fit our business needs. Vertex has done so much for us and has developed our relationship to a place we are really happy with."
Managing Partner, Wardle Daley Bernstein Bieber LLP
Imagine walking into your office one morning to discover your computer network was breached by a hacker, exposing not only YOUR company’s data, but also all of your client records and private communications. Imagine the embarrassment of having to notify your clients and vendors that, because of you, their private and possibly personal information may now be in the hands of cybercriminals. And hopefully that’s the only damage done…
Vertex opened it's doors in 2008 with a goal of providing Businesses with highly secure, robust and flexible IT infrastructures for an affordable price. Years later, Vertex has successfully delivered this goal to many businesses across the Greater Toronto Area. We continue our quest to always deliver the highest quality IT systems and support to our clients.
Here's why so many businesses depend on Vertex Solutions for complete Cloud & IT services and support:
Technology services from Vertex Solutions are customized, designed, created and implemented based on your unique business needs. This ensures that you have the best solutions and know you'll see a return on your investments.
MSPmentor is the ultimate guide to managed services and the leading global destination for managed services. In 2015, Vertex Solutions Corporation was recognized for offering outstanding service, and was awarded a spot on their annual list of the top 501 managed service providers in the world.