Increase your business’s productivity by being able to access your programs and data from any device, anywhere at anytime while also providing the highest level of security to protect your clients’ data from Cybercrime.
Fires, floods, thefts, or a server crash can affect any company. So why risk sabotaging the lifeblood of your business by not properly protecting your data from these disasters. Sleep soundly knowing that your data is safe with our Data Backup and Business Continuity Solutions.
When you sign up for Vertex’s services and solutions, you can lean back in your chair and let out a long sigh of relief - finally, no more downtime, no more security worries. Best of all, your employees will be more productive too because badly performing IT is no longer slowing them down. That means less stress for you because it’ll be easier to meet your deadlines and fulfill customer obligations.
Your business depends on your IT systems. We’re confident that we are the only network services, computer support, or Cloud & IT solutions provider in the Greater Toronto Area that provides these benefits to your business.
As an experienced Managed Service Provider, we have learned that the only way to truly deliver repeatable, consistent results is through process and well defined best-practices. We have spent years developing hundreds of best practices that we are constantly aligning your company with through schedule onsite truly proactive visits. This results in far greater uptime, reduced security risks and you having a greater overall understanding of your IT.
This is the foundation of our service delivery. It is so paramount to identifying issues in your environment and ensuring all of our team have the information they need to support your staff that we spend one full day every month at your office developing and updating it.
All Managed Service Providers will tell you that they provide proactive service, yet very few do. The only way to truly deliver proactive service is through well defined best-practices, process and thorough documentation. This is the foundation to all of our Managed Service offerings.
Emergency response time is 30 minutes or less guaranteed. A live person will speak with you, or you can enter a service ticket yourself online with our streamlined service ticket system. We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.
We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.
"Being an executive at one of the top Personal Injury Law Firms in Toronto, I was losing time and money, focusing me on various IT issues, instead of growing the business, until we partnered with Vertex. As we grew bigger, we just needed somebody more professional and a company that would be able to act quicker and recommend and implement long-term solutions. Now 3 years later, Diamond & Diamond has increased it’s bottom line from the reduced cost of down time and the single biggest benefit to our employees and to the company is that their computers and applications work and perform reliably, keeping staff productive, which allows our firm to grow and provide exceptional customer service. We don’t have to worry about IT anymore."
Managing Lawyer, Diamond & Diamond LLP
"Our previous IT was outsourced and we weren’t getting great local service. Service level was the main driver to us realizing we needed to switch, but we also felt we didn’t have the right products, and no one was paying attention to us or what we needed. The programs our previous IT provider told us to implement were difficult to use, so no one used them. Since partnering with Vertex and subscribing to a customized Managed Service Plan that fits our business, we can estimate a savings of $3520/month, as productivity and efficiencies have increased. The Vertex team has the knowledge and expertise to recommend and implement the right applications and solutions that fit our business needs. Vertex has done so much for us and has developed our relationship to a place we are really happy with."
Managing Partner, Wardle Daley Bernstein Bieber LLP
Imagine walking into your office one morning to discover your computer network was breached by a hacker, exposing not only YOUR company’s data, but also all of your client records and private communications. Imagine the embarrassment of having to notify your clients and vendors that, because of you, their private and possibly personal information may now be in the hands of cybercriminals. And hopefully that’s the only damage done…
Vertex is the result of two successful IT companies joining together in 2008 with 30+ years of combined IT experience and a goal in providing Businesses with highly secure, robust and flexible IT infrastructures for an affordable price. Years later, Vertex has successfully delivered this goal to many businesses across the Greater Toronto AreaWe continue our quest to always deliver the highest quality IT systems and support to our clients.
This partnership has allowed us to combine resources, capital and experience to invest in a larger, more diverse infrastructure through which we are able to serve you more effectively. It exemplifies our commitment to providing the highest levels of service and customer satisfaction.
Todd W. Mathers, Vertex’s CTO, is a leader in the industry, recognized internationally as having written literature that educates on both the technical and practical applications of Citrix and Windows Systems. Todd’s experience and knowledge with these technologies have been invaluable in the architecture and delivery of our Vertex Cloud Solution that provides customers with a hosted Cloud based Enterprise Level infrastructure and Windows Desktop for their staff, all for a fixed monthly fee.
Vertex is proud to offer its clients the ability to work with Todd, the best selling author of Windows NT Thin Client Solutions: Implementing Terminal Server and Citrix MetaFrame, Windows NT/2000 Thin Client Solutions: Implementing Terminal Services and Citrix MetaFrame (2nd Edition), Windows Server 2003/2000 Terminal Server Solutions: Implementing Windows Terminal Services and Citrix MetaFrame Presentation Server 3.0 (3rd Edition) and Citrix CCA MetaFrame Presentation Server 3.0 and 4.0 (Exams 223/256).
MSPmentor is the ultimate guide to managed services and the leading global destination for managed services. In 2015, Vertex Solutions Corporation was recognized for offering outstanding service, and was awarded a spot on their annual list of the top 501 managed service providers in the world.