What does the lifespan of a business phone system look like?

Although digital communication tools let businesses connect with customers and other stakeholders in an efficient manner, telephones are still used to communicate with important business stakeholders. And for many organizations, determining whether to use internet phones or legacy systems remains a concern.

Successful cloud migration for unified communications

There are several benefits to migrating your unified communications (UC) to the cloud. These include better business agility, disaster recovery, greater mobility, increased efficiency and reliability, and better customization, just to name a few. To ensure that cloud migration is successful, your organization needs to do the following.

Human cloud: the workforce of the future

Companies are increasingly tapping into a virtual, on-demand workforce that’s proving to be a third-generation ecosystem for key talent. The human cloud offers a competitive advantage for startups and small- and medium-sized businesses (SMBs) by letting them outsource specialized skills and expertise globally.

Software challenges for virtual environments

Since the very first software release, software licensing was already considered a challenge. In the past, many software licensing models were based on concurrent connections or number of installations. Today, virtualization and multicore CPUs add a new level of complexity, making it more difficult to track costs and how many licenses you’ll need.

Which VoIP service is best for you?

Is it better for your company’s Voice over Internet Protocol (VoIP) system to be on-premise or cloud-based? What’s the difference between a mobile VoIP client and a software-based application? What VoIP service is best for your business? The following compilation of VoIP options will help you answer these questions and choose the ideal service for […]

Include VoIP phones in your recovery plan

Businesses that focus heavily on sales and customer service need a reliable, efficient, and effective telecommunications system. If their services break down even for just a day, the losses will be significant, which is why a well-crafted disaster recovery plan should include protecting the company’s Voice over Internet Protocol (VoIP) telephony system.