Neinstein & Associates LLP.
SINCE PARTNERING WITH VERTEX, NOT ONLY HAVE WE SAVED APPROXIMATELY $48,000/YEAR IN REDUCED DOWNTIME COSTS WITH THEIR MANAGED SERVICE PLAN, THEY HAVE ALSO GIVEN US THE COMPETITIVE ADVANTAGE WE NEED, THANKS TO THEIR INNOVATIVE TECHNOLOGY SOLUTIONS.
" As a personal injury firm we offer the highest quality service to our clients and don’t expect anything less from our partners. We need reliable IT systems to be able to empower our staff to perform at their best. When Vertex explained their fully managed service plan and innovative technology solutions, we felt it was the perfect fit to keep us on the cusp of technology, smoothly functioning all while avoiding annoying downtime issues. It’s important to our firm to be on the leading edge with technology in order to stay competitive. We also don’t have time to research the latest technology trends or investigate any network issues when our servers go down. Since partnering with Vertex, not only have we saved an approximate $48,000/year in downtime costs with their managed service plan, they have also given us the competitive advantage we need, thanks to their innovative technology solutions. Vertex is aligned with our firm’s mission of delivering the highest quality service and we are pleased to continue working with them."
Garfin Zeidenberg LLP.
A major disaster took place when our email system crashed...
" and we were unable to recover from backups. We temporarily lost all our emails and were unable to access or use email for several days. Our first priority was to get up and running as quickly as possible in order to effectively service our clients. We connected with Vertex and had them come in, assess and take over the situation. Vertex recommended to immediately outsource our email to a hosted Cloud solution, which got the office up and running the next day. The decision to migrate email to the Cloud was a good decision from Vertex and within 24 hours our email was flowing. Since then, Vertex has taken over the support of our entire network providing us with their Cloud Hosted email, other recommended solutions and proactive Managed Service plan."
Wards Lawyers PC.
"We are a very busy, mid-sized, full-service law firm in Central Ontario, focussed on increasingly leveraging information technology to optimize our efficiency, productivity, profitability and professional service.
"We are truly grateful to Vertex for guiding us through our journey and assisting us to achieve our progressive IT objectives. Migrating to cloud computing with Vertex has been a seamless, painless exercise with minimal disruption to our organization. Not only are we now realizing markedly better productivity and profitability, but Vertex’s solutions for enhanced security, disaster recovery, remote access and business applications make us far more confident in our own operations and competitive generally, not to mention the enhanced benefts to those we serve. Paperless law is on our horizon – Vertex has us well on our way. Excellent, very friendly and highly knowledgeable service, immersed fully in our operation to fulfill our customized, intimate needs. Frankly, I wish we had called Vertex years ago."
Wardle Daley Bernstein
HAVING INCREASED OUR DAY TO DAY PRODUCTIVITY AND EFFICIENCIES WITH RELIABLE COMPUTER SYSTEMS AND A NEW PAPERLESS OFFICE SOLUTION, WE CAN ESTIMATE A SAVINGS OF $3520/MONTH, ALL THANKS TO VERTEX.
" Our previous IT was outsourced and we weren’t getting great local service. Service level was the main driver to us realizing we needed to switch, but we also felt we didn’t have the right products, and no one was paying attention to us or what we needed. The programs our previous IT provider told us to implement were difficult to use, so no one used them. Since partnering with Vertex and subscribing to a customized Managed Service Plan that fits our business, we can estimate a savings of $3520/month, as productivity and efficiencies have increased. The Vertex team has the knowledge and expertise to recommend and implement the right applications and solutions that fit our business needs. Vertex has done so much for us and has developed our relationship to a place we are really happy with."
Wilson Lue LLP
Thank you Vertex for your incredible service!
" Thank you for the incredible service that you and your team including Neil, Angela and Ajdin (and of course everyone on your help desk) have done to get us up and running. Without your help, we wouldn’t be in such a good position to succeed as a “start-up”."
Founder & President
Heuristica Discovery Counsel
We made the right decision in choosing Vertex as our IT Managed Service Provider
"We are completely satisfied with the responsiveness and willingness to accommodate our requests and once again, reassured us, that we have made the right decision in choosing Vertex as our IT Managed service provider."
Streiman Law LLP.
Vertex are lifesavers, so quick.
" I had 2 problems, they responded immediately, they fixed what I needed and it is so responsive, so professional, then they send you a confirmation and ask if any follow up is needed. Beauty. Well worth the money."
Wardle Daley Bernstein Bieber LLP
I am very happy with the services Vertex provides
" the timing, execution, trouble-shooting are all excellent and you provide solutions that just make things work. Thank you for this! "
Pape Barristers Professional Corporation
I am so happy we switched to Vertex!!
" You have an excellent team of people that support us and the large upgrade you performed to our servers and network went so smoothly without downtime or problems. Thanks for everything so far!! "
Vertex has been our exclusive IT Managed Service Provider...
" for a couple of years now. Vertex is a partner who is knowledgeable, reliable and provides high-quality support and responsiveness. Vertex is 100% our trusted IT partner."
Vertex is a valuable business partner:
" Vertex has been our exclusive IT partner for over 6 years. They have built and supported all of our computer systems and staff during this time. I continue to use Vertex because they are extremely knowledgeable, responsive and dedicated to the best interests for my Firm. They are much more than just an IT company – they are a valuable business partner."
In my rough estimation, Vertex's managed solution saved us approximately $30k per year in downtime and lost productivity.
" We originally moved over to Vertex in 2010 because our former service provider only maintained our internal network. The problem was that there were so many cases where something would go wrong and he would claim that it’s not within his domain. In our business, IT is so mission critical that stability and predictability of service is a big deal – I just want to sleep at night without worrying about IT. What’s more, the financial implication of us being down grossly outweighs what we would be saving if we were to go with half a solution. We realized, we couldn’t afford to not buy the complete package. All I need is one point of contact to resolve any issue that comes up. We estimate that by subscribing to a Fully Managed Service plan from Vertex, it has saved our business approximately $29,120 per year, just in prevented downtime, not including the cost of lost opportunity. The reason I like our arrangement with Vertex Solutions is because I don’t have time or knowledge to address any IT issues and they have a plethora of knowledge and the right solutions. I am prepared to pay every month for a service that provides the complete package, which Vertex has continued to deliver on, year after year."
I Now Spend More Time Growing the Business and Increasing Profits Than Ever Before.
" Our old IT provider use to schedule daily reboots to resolve performance and application problems. I would spend hours everyday managing IT related problems and the users impacted by them. Vertex eliminated all of that allowing me to spend my time running our business and not dealing with IT problems."